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Microsoft® Support Ending Dates for
Retail Consumer/SOHO Operating Systems and Front Office Software
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Microsoft® Product
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Mainstream Support |
Extended Support |
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| Operating Systems | ||
| Windows Vista
Home Basic, Home Premium and Ultimate Editions (32/64 bit) |
April 10, 2012 | Not applicable |
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Windows Vista Business and Enterprise Editions (32/64 bit) |
April 10, 2012 | April 11, 2017 |
| Windows XP - all retail versions and x64 edition | April 14, 2009 | April 8, 2014 |
| Windows 2000 Professional | Expired | July 13, 2010 |
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| Office Suites with Service Pack level
Word, Excel, PowerPoint, Access, |
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| Office 2007 - SP1 | April 10, 2012 | April 11, 2017 |
| Office 2003 - SP3 | April 14, 2009 | April 8, 2014 |
| Office XP (includes Word 2002) - SP3 | Expired | July 12, 2011 |
| Office 2000 - SP31 | Expired | July 14, 20091 |
| 1With Windows Vista, Office 2000 can only be updated manually via downloads from
Office Online - Office 2000. Windows Vista users should consider purchasing Office 2007 for improved functionality and for the convenience of automatic updates. Users of Microsoft Access must follow instructions carefully when updating from Office 2000 SR1a to Office 2000 Service Pack 3. Refer to Microsoft documentation here. *Front Page has been replaced by Expression Web which is not marketed with Microsoft Office. Some elements of Expression Web are updated by Office 2007 Service Pack 1. |
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Works Suites |
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| Works Suite 2006 | January 13, 2009 | July 12, 20111 |
| Works Suite 2002-2005 | Expired | July 12, 20111 |
| Works Suite 2000-2001 | Expired | July 14, 20092 |
| 1For Microsoft Word 2002 content only. 2For Microsoft Word 2000 content only. With Windows Vista, manual updates only via Office Online - Office 2000. No further versions of Microsoft Works Suite are scheduled for release. |
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| Operating System and Service Pack Details | ||
| Windows XP CD/DVD retail packages and
first tier OEM (Acer, Dell, Gateway, HP, Lenovo) CD/DVD
packages and licenses are officially off sale. However,
downgrade rights to Windows XP from Windows Vista for new
computers has been extended through June 30, 2009. The
downgrade rights option is more expensive because Microsoft is
essentially providing two operating systems (Only one at a time
can be used and only on the originally purchased computer). But
for those users requiring Windows XP, this is becoming the only
option for pre-built systems from Dell, etc. Windows XP Small Systems Builders OEM licenses will be available through January 31, 2009. Windows XP Home Edition OEM will remain available through at least June 30, 2010 for manufacturers of Ultra-Low-Cost PCs. |
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| Microsoft Windows 7 operating system is due to market in January 2010. To be offered in 32-bit and 64-bit versions, Windows 7 will be a major release to Windows Vista and improved enough to be a worthwhile upgrade for many users. Microsoft have once again advised that Windows 7 will be the last 32-bit compatible operating system they will offer. | ||
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This is not an official Microsoft document. It consists of elements of Microsoft support policy and is believed to be reasonably accurate as of December 1, 2008.
Click here for official Microsoft Product Lifecycle information. Click here for the Microsoft Product Support Lifecycle Index.
Be aware that Microsoft periodically revises its product support policy.
Items listed above in bold are available wide-release retail products eligible for Mainstream Support.
Current Microsoft policy is to provide security updates via Microsoft Update, Windows Update, and/or Office Update sites through the full Extended Support period if available. Critical updates are also released via the Microsoft Download Center.
During the Extended Support period, Microsoft charges for incident support but does not provide non-security fixes, warranty claims, or design changes and feature requests.
Windows XP is no longer available with new desktop computers from major vendors such as Dell, Gateway, and Hewlett-Packard except via downgrade rights. Windows XP will remain widely available for individuals and small system builders through at least January 31, 2009. Windows XP Home will be offered for Ultra-Low-Cost PCs (ULCPCs) such as the new class of mini-laptops through at least June 30, 2010.
Office 2000 is not supported at all by Microsoft Update and cannot be automatically updated with Windows Vista. Updates with Windows Vista must be performed manually via the Office 2000 download site. Due to the complexity of properly installing and updating Office 2000, Windows Vista users should consider purchasing Office 2007.
Office 2000 updates with Windows XP and Windows 2000 Professional operating systems are only available via the Office Update site and via the Office 2000 download site.
Office 2007 is widely available via retail and OEM channels. Office 2000, Office XP, Office 2003, and Works Suite 2006 are available via reputable online resellers such as VioSoftware.
12/01/2008