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Microsoft® Support Ending Dates for
Retail/OEM Consumer/SOHO Operating Systems and Front Office Software
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| Items listed below in bold, except for OEM or otherwise noted, are available wide-release products eligible for Mainstream Support. OEM versions sold with all Acer, eMachines, Gateway, Dell, Hewlett-Packard and Lenovo computers do not receive full mainstream telephone support from Microsoft. Consumers must contact their computer manufacturer for operating system assistance. | ||
| Operating Systems | Mainstream Support Ends | Extended Support Ends |
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| Windows 7 Professional | January 13, 2015 | January 14, 2020 |
| Windows 7: Home Premium Starter Ultimate |
January 13, 2015 | Not applicable |
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Windows Vista Business |
April 10, 2012 | April 11, 2017 |
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Windows Home Server |
January 8, 2013 | Not applicable |
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Windows Vista: |
April 10, 2012 | Not applicable |
| Windows XP 1, 2 - See notes below. | Expired | April 8, 2014 |
| Windows 2000 Professional | Expired | July 13, 2010 |
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1 Windows XP Professional OEM pre-installation via
downgrade rights from Windows 7 Professional OEM and Windows
Vista Business OEM is available through April, 2011 from Original Equipment Manufacturers such as
Acer/Gateway, Dell/Alienware, Lenovo and Hewlett-Packard.
Microsoft no longer provides mainstream support. 2 Windows XP Home Edition OEM license availability for Ultra Low-Cost PCs (netbooks and desktop PCs featuring low-power processors) has been extended through at least October 31, 2010. One-to-one telephone support may be provided by ULCPC OEMs such as Acer, Asus, Dell and Hewlett-Packard. Microsoft no longer provides mainstream support. |
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| Office Suites | ||
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Word, Excel, PowerPoint, Access, Outlook, Publisher and Front Page* *Front Page has been replaced by Expression Web. |
Mainstream Support Ends | Extended Support Ends |
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| Office 2007 1 | April 10, 2012 | April 11, 2017 |
| Office 2003 | Expired | April 8, 2014 |
| Office XP (includes Word 2002, et al) | Expired | July 12, 2011 |
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1 Office 2007 is compatible only with Windows XP Service Pack 2 and later operating systems.
Office 2010 will be released in June, 2010 in 32-bit and 64-bit
versions. The 32-bit versions will be supported by Windows 7, Windows
Vista SP2 and Windows XP SP3 operating systems. The 64-bit
versions of Office 2010 will not be supported by any version of Windows
XP. |
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Office
Starter & |
Mainstream Support Ends | Extended Support Ends |
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| Works Plus 2008 OEM 1 | January 8, 2013 1 | April 8, 2014 2 |
| Works Suite 2002-2006 | Expired | July 12, 2011 3 |
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1 Microsoft Works Plus 2008 is
presently offered only with an OEM End User License Agreement
(EULA) and is typically preinstalled from Dell, HP, and others
OEMs. The media (CD/DVD) and license pack is also available from
Newegg and other online retailers for home and small
system builders. OEM channel software is not
eligible for telephone or other end-user direct support from
Microsoft. 2 Extended support for Microsoft Word 2003 content only. 3 Extended support for Microsoft Word 2002 content only. No further retail or OEM versions of Microsoft Works Suite or Works Plus are scheduled for release. Microsoft has announced that Office Starter 2010 will replace Microsoft Works and shall be an OEM-only product for 64-bit operating systems. |
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This document consists of elements of Microsoft support policy and is believed to be reasonably accurate as of February 8, 2010.
Support is dependent upon supported service pack levels. Generally, the latest operating system/office suite service packs must be installed to receive maximum available support.
Click here for official Microsoft Product Lifecycle information. Click here for the Microsoft Product Support Lifecycle Index.
Current Microsoft policy is to provide critical security updates via Microsoft Update or Windows Update sites through the full Extended Support period. Critical updates are also released via the Microsoft Download Center. During the Extended Support period, Microsoft provides security patches, charges for incident support but does not service warranty claims or provide design changes and feature requests.
Items listed above in bold, except for OEM or otherwise noted, are available wide-release products eligible for Mainstream Support. OEM versions sold with all Acer, eMachines, Gateway, Dell, Hewlett-Packard and Lenovo computers do not receive full mainstream telephone support from Microsoft. Consumers must contact their computer manufacturer for operating system assistance.
Office 2007 is widely available via retail stores and OEM channels. Office 2003 and Office XP are available via reputable online resellers such as VioSoftware.
2/08/2010