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Microsoft® Support Ending Dates for
Retail/OEM Consumer/SOHO Operating Systems and Front Office Software
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| Items listed below in bold, except for OEM or otherwise noted, are available wide-release products eligible for Mainstream Support. OEM versions sold with all Acer, eMachines, Gateway, Dell, Hewlett-Packard and Lenovo computers do not receive full mainstream telephone support from Microsoft. Consumers must contact their computer manufacturer for operating system assistance. To receive the full period of extended support, the latest operating system/office suite service pack must be installed. | ||
| Operating Systems | Mainstream Support Ends | Extended Support Ends |
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| Windows 7 Professional | January 13, 2015 | January 14, 2020 |
| Windows 7: Home Premium Starter Ultimate |
January 13, 2015 | Not applicable |
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Windows Vista Business |
April 10, 2012 | April 11, 2017 |
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Windows Vista: |
April 10, 2012 | Not applicable |
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Windows XP 1, 2 - See notes below. |
Expired | April 8, 2014 |
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1 Windows XP Professional OEM pre-installation via
downgrade rights from Windows 7 Professional OEM and Windows
7 Ultimate OEM is available through January 14, 2020 from Original Equipment Manufacturers such as
Acer/Gateway, Dell/Alienware, Lenovo and Hewlett-Packard.
Microsoft no longer provides mainstream support. 2 Windows XP Home Edition OEM license availability for Ultra Low-Cost PCs (netbooks and desktop PCs featuring low-power processors) has been extended through at least October 22, 2010. One-to-one telephone support may be provided by ULCPC OEMs such as Acer, Asus, Dell and Hewlett-Packard. Microsoft no longer provides mainstream support. |
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| Office Suites | ||
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Microsoft Word,
Excel, PowerPoint, Access, Outlook, Publisher and Front Page* *Front Page has been replaced by Expression Web. |
Mainstream Support Ends | Extended Support Ends |
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| Office 2010 1 | October 13, 2015 | October 13, 2020 |
| Office 2007 2 | April 10, 2012 | April 11, 2017 |
| Office 2003 | Expired | April 8, 2014 |
| Office XP (includes Word 2002, et al) | Expired | July 12, 2011 |
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1 Office 2010 is available in 32-bit and 64-bit versions. 32-bit versions are supported by Windows 7, Windows Vista SP2 and Windows XP SP3 operating systems. Office 2010 64-bit versions are not supported by any version of Windows XP.
2 Office 2007 is compatible only with
Windows XP Service Pack 2 and later operating systems. |
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Office
Starter & |
Mainstream Support Ends | Extended Support Ends |
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| Office Starter 2010 (OEM) 1 | October 13, 2015 | October 13, 2020 |
| Works Plus 2008 (OEM) 2 | January 8, 2013 2 | April 8, 2014 3 |
| Works Suite 2002-2006 | Expired | July 12, 2011 4 |
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1 Microsoft Office Starter 2010
replaces Microsoft Works and Works Suite. It includes limited
versions of Microsoft Word 2010 and
Microsoft Excel 2010. Office Starter 2010 is offered
in 32-bit and 64-bit versions with an OEM End User License Agreement (EULA)
preinstalled from Dell, HP, and others. It is not
compatible with any version of Windows XP. End-user direct
support is not available from Microsoft. Office Starter 2010 is
ad-funded and may be upgraded to a fully functional version of
Office 2010 via online purchase. Because Office Starter 2010
includes the full setup files for full versions and is
considered a business product, it will receive extended support. 2 Microsoft Works Plus 2008 includes a full version of Microsoft Word 2003 and was offered only with an OEM End User License Agreement (EULA) typically preinstalled from Dell, HP, and other OEMs. The media (CD/DVD) and license pack is currently not widely available from online retailers but might be obtained via eBay. OEM channel software is not eligible for telephone or other end-user direct support from Microsoft. 3 Extended support for Microsoft Word 2003 content only. 4 Extended support for Microsoft Word 2002 content only. No further retail or OEM versions of Microsoft Works Suite or Works Plus are scheduled for release. |
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This document consists of elements of Microsoft support policy and is believed to be reasonably accurate as of July 25, 2010.
Click here for official Microsoft Product Lifecycle information. Click here for the Microsoft Product Support Lifecycle Index.
Current Microsoft policy is to provide critical security updates via Microsoft Update or Windows Update sites through the full Extended Support period. Critical updates are also released via the Microsoft Download Center. During the Extended Support period, Microsoft provides security patches, charges for incident support but does not service warranty claims or provide design changes and feature requests.
Items listed above in bold, except for OEM or otherwise noted, are available wide-release products eligible for Mainstream Support. OEM versions sold with all Acer, eMachines, Gateway, Dell, Hewlett-Packard and Lenovo computers do not receive full mainstream telephone support from Microsoft. Consumers must contact their computer manufacturer for operating system assistance.
Office 2010 is widely available in several versions via retail stores, brick and online, and via OEM channels. Office 2007, Office 2003 and Office XP are available via reputable online resellers such as VioSoftware.
7/25/2010