Microsoft® Support Ending Dates for Retail/OEM Consumer/SOHO Operating Systems and Front Office Software

Items listed below in bold, except for OEM or otherwise noted, are available wide-release products eligible for Mainstream Support. OEM versions sold with all Acer, eMachines, Gateway, Dell, Hewlett-Packard and Lenovo computers do not receive full mainstream telephone support from Microsoft. Consumers must contact their computer manufacturer for operating system assistance. To receive the full period of extended support, the latest operating system/office suite service pack must be installed.
Operating Systems Mainstream Support Ends Extended Support Ends

Windows 7 Professional January 13, 2015 January 14, 2020
Windows 7:
          Home Premium
          Starter
          Ultimate
January 13, 2015 Not applicable

Windows Vista Business

April 10, 2012 April 11, 2017

Windows Vista:
          Home Basic
          Home Premium
          Ultimate

April 10, 2012 Not applicable

Windows XP 1, 2 - See notes below.

Expired April 8, 2014

1 Windows XP Professional OEM pre-installation via downgrade rights from Windows 7 Professional OEM and Windows 7 Ultimate OEM is available through January 14, 2020 from Original Equipment Manufacturers such as Acer/Gateway, Dell/Alienware, Lenovo and Hewlett-Packard. Microsoft no longer provides mainstream support.
2 Windows XP Home Edition OEM license availability for Ultra Low-Cost PCs (netbooks and desktop PCs featuring low-power processors) has been extended through at least October 22, 2010. One-to-one telephone support may be provided by ULCPC OEMs such as Acer, Asus, Dell and Hewlett-Packard. Microsoft no longer provides mainstream support.

Office Suites
Microsoft Word, Excel, PowerPoint, Access,
Outlook, Publisher and Front Page
*

*Front Page has been replaced by Expression Web.
Mainstream Support Ends Extended Support Ends

Office 2010 1 October 13, 2015 October 13, 2020
Office 2007 2 April 10, 2012 April 11, 2017
Office 2003 Expired April 8, 2014
Office XP (includes Word 2002, et al) Expired July 12, 2011

1 Office 2010 is available in 32-bit and 64-bit versions. 32-bit versions are supported by Windows 7, Windows Vista SP2 and Windows XP SP3 operating systems. Office 2010 64-bit versions are not supported by any version of Windows XP.

2 Office 2007 is compatible only with Windows XP Service Pack 2 and later operating systems.


Office Starter &
Works Plus/Suite

Mainstream Support Ends Extended Support Ends

Office Starter 2010 (OEM) 1 October 13, 2015 October 13, 2020
Works Plus 2008 (OEM) 2 January 8, 2013 2 April 8, 2014 3
Works Suite 2002-2006 Expired July 12, 2011 4
1 Microsoft Office Starter 2010 replaces Microsoft Works and Works Suite. It includes limited versions of Microsoft Word 2010 and Microsoft Excel 2010. Office Starter 2010 is offered in 32-bit and 64-bit versions with an OEM End User License Agreement (EULA) preinstalled from Dell, HP, and others. It is not compatible with any version of Windows XP. End-user direct support is not available from Microsoft. Office Starter 2010 is ad-funded and may be upgraded to a fully functional version of Office 2010 via online purchase. Because Office Starter 2010 includes the full setup files for full versions and is considered a business product, it will receive extended support.

2
Microsoft Works Plus 2008 includes a full version of Microsoft Word 2003 and was offered only with an OEM End User License Agreement (EULA) typically preinstalled from Dell, HP, and other OEMs. The media (CD/DVD) and license pack is currently not widely available from online retailers but might be obtained via eBay. OEM channel software is not eligible for telephone or other end-user direct support from Microsoft.


3
Extended support for Microsoft Word 2003 content only.

4
Extended support for Microsoft Word 2002 content only.
 
No further retail or OEM versions of Microsoft Works Suite or Works Plus are scheduled for release.

This document consists of elements of Microsoft support policy and is believed to be reasonably accurate as of July 25, 2010.

Click here for official Microsoft Product Lifecycle information. Click here for the Microsoft Product Support Lifecycle Index.

Current Microsoft policy is to provide critical security updates via Microsoft Update or Windows Update sites through the full Extended Support period. Critical updates are also released via the Microsoft Download Center. During the Extended Support period, Microsoft provides security patches, charges for incident support but does not service warranty claims or provide design changes and feature requests.

Items listed above in bold, except for OEM or otherwise noted, are available wide-release products eligible for Mainstream Support. OEM versions sold with all Acer, eMachines, Gateway, Dell, Hewlett-Packard and Lenovo computers do not receive full mainstream telephone support from Microsoft. Consumers must contact their computer manufacturer for operating system assistance.

Office 2010 is widely available in several versions via retail stores, brick and online, and via OEM channels. Office 2007, Office 2003 and Office XP are available via reputable online resellers such as VioSoftware.

7/25/2010